Marshall Cafe and Restaurant

Reviews about Marshall Cafe and Restaurant

• 1 / 5

  By Desiree Fiedler
  Went to Marshall Cafe and Restaurant for the first time this week. I was disappointed in the food and service. The waitress had little help from other workers, including what appeared to be the manager. The server did not smile once and seemed very overwhelmed. I also believe the employees could have been dressed more professional and been better kept. I think there were a lot of health code violations going on as well. I saw the server eat and drink right before serving food without washing her hands. She also cut a piece of pie and placed on a plate and used her hand to do so. There was a sink that those eating could see and while I was there for over an hour I did not see one person use it. I also saw another employee proceed to touch his hair and wipe his nose and then roll silverware (again without washing his hands).
  
  I am a former server myself and know this is a major health code violation. You must wash your hands after eating, using the restroom, touching face/hair, to name a few. The food was okay. The french fries that came with my meal also did not have any salt on them. The menu is also very large which can be both good and bad at the same time. The chicken sandwich was well seasoned, but it mentions it comes with mayo and lettuce. When I got the sandwich it had lettuce, tomato, and pickles, so I was a little confused. Overall, the establishment lacked some basic cleanliness and management. I have worked in customer service for seven years and believe I could have done a better job. The biggest let down was the service. As part of your job you should be friendly and smile and there was none of that. I do not have any intentions of returning.
  April 09, 2017